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Multi-branch laundry software

Multi-branch laundry software: every branch, one login

Open a new branch without opening a new system. In KIWIKIT each branch's orders, numbering and messages are kept separate — and the owner can switch into any of them from one login.

Adding a new branch with its name, address and branch code

Can one ERP manage multiple laundry branches?

Yes. In KIWIKIT a business can add as many branches as it needs. Each branch has its own order numbering, contact details and WhatsApp sender, and orders, receipts and history are kept per branch. Customers are shared, so a regular customer is recognised at every branch.

Owners and managers switch between branches from one login, while counter staff and cleaners can be limited to the branches they work in. Roles, the workflow designer and IP restrictions keep each person's access exactly where it should be.

Who it's for

  • Two to three branches

    Keep each counter's work separate while the owner sees every branch.

  • Growing chains

    Add branches and staff without changing systems or retraining anyone.

  • Central owners, local managers

    Managers run their branch; owners keep control of prices, roles and data.

Branches

Each branch runs on its own numbers

Branch-wise order numbers, contact details on bills and a WhatsApp sender per branch mean customers always hear from the branch they visited.

  • Add branches as you open them
  • Branch-wise order numbering
  • Branch contact details and WhatsApp sender
  • Customers shared across branches
Order list with status counts, an overdue filter, delivery dates and paid and due amounts for each order

Access control

Staff see their branch. Owners see everything.

Assign users to branches and roles. Each role has its own menus and permissions, and seat limits are enforced from one screen.

  • Users limited to selected branches
  • Five ready-made roles, plus custom roles
  • Owner can sign in as any user to check access
  • Emergency lock for all staff
Role configuration for Counter Staff with menu access, permissions and order actions

Consistency

The same process in every branch

The workflow designer decides which actions each role can take, which stages they see, whether prices are visible and how long they can undo — so every branch follows the same rules.

  • Allowed actions and visible stages per role
  • Price visibility per role
  • Undo window per role
  • Automatic or manual billing
Workflow settings for Counter Staff: which order stages they see and which actions they can take

Step by step

Adding a branch in KIWIKIT

  1. Create the branch

    Add its name and contact details. Its orders get their own branch-wise numbers.

  2. Connect its WhatsApp sender

    Customers of that branch hear from that branch's number.

  3. Assign staff

    Give users access to the branch with the role they need.

  4. Start taking orders

    The branch shares your customer base and follows the same roles and workflow from day one.

How many branches can I run?

Plans include one branch and four users. Extra users cost ₹83 per user per month, and additional branches are added on request — tell us how many branches and staff you have and we'll quote a setup for you.

Do customers have to be added again at each branch?

No. Customers are shared across branches, so a customer added at one branch is recognised at all of them.

Can I stop staff from seeing other branches?

Yes. Each user can be limited to specific branches, and their role controls which menus, actions, stages and prices they can see.

Can each branch send WhatsApp messages from its own number?

Yes. Each branch can have its own WhatsApp sender, so messages come from the branch the customer visited.

See KIWIKIT running your counter

Start a free trial and set up your rate card today, or book a demo and we'll walk you through it with your own garments and services.